Terms & Conditions
Last updated: February 3, 2026
Driven Psychology is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services.
Information We Collect
We may collect personal information when you:
- Complete a contact form
- Fill out the Clinician matching survey
- Book an appointment through our booking system
- Communicate with us by email or phone
This information may include your name, contact details, general preferences, and non-clinical information you choose to share.
How We Use Your Information
We use the information collected to:
- Respond to inquiries and messages
- Help guide you toward appropriate next steps or Clinicians
- Improve our website and user experience
- Support administrative and scheduling needs
We do not use website forms or surveys for diagnosis, treatment, or emergency support.
Booking & Clinical Information
Appointments are booked through a secure third-party system (such as Jane). Any clinical or health-related information shared during therapy sessions is handled separately and protected in accordance with professional and legal standards.
Third-Party Services
We may use trusted third-party tools to operate our website, forms, surveys, and booking systems. These services only receive information necessary to perform their function and are expected to protect your data appropriately.
Data Security
We take reasonable steps to protect personal information from loss, misuse, or unauthorized access. However, no online system can be guaranteed to be completely secure.
Emergency Notice
Website forms and surveys are not monitored for emergencies. If you are in immediate danger, please call 911 or contact local emergency services.
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Driven Psychology
Edmonton, AB
Email: admin@driven-psych.com
Phone: [Insert phone]